FREQUENTLY ASKED QUESTIONS

OUR POLICIES:

Can I turn up at the hotel without a booking?
You can make your reservation there and then. But at the risk of other guests making the booking before you arrive, it’s best you book in advance…plus, you’ll get a better price.
Are children welcome at the hotel?
Yes. All children are welcome at the hotel, but they must be accompanied by an adult (over 18).
Can I smoke in the hotel/bedroom?
No. Smoking anywhere in the hotel is against our policy.
Does the hotel have car parking facilities?
Yep, sure does. And best of all…it’s free, with no restrictions – park right next to the hotel on Chapel Lane
​How old do I have to be to stay at the hotel?
You must be at least 18 years old (i.e. an adult). Children are welcome but must be present with an adult.

OUR ROOMS:

Is bed linen and towels included in the room?
Yes, these are included during your stay.
What is the latest time I can check-in?
You have until 10 pm to check-in.
What is the earliest time I can check-in?
You can check-in from 3pm. But if you need your room earlier, call us in advance so we can check if your room’s free – there would be a small fee to pay.
Do you provide housekeeping services?
Rooms are cleaned before you arrive and serviced daily.
What is the latest time I can check-out?
10 am is check-out on the departure date. If possible, we can extend your check-out time to midday…at an additional fee.

FOOD & BEVERAGE:

Does the hotel offer breakfast?
We don’t, the Snooze Hotel is room-only. And that’s what we do best. For breakfast, there are many local spots to choose from offering something wonderful in the morning! 
Does the hotel have its own bar or restaurant?
The Snooze Hotel has no bar or restaurant, which is why our room-only service is so highly rated by our guests. Because that way, you’ll get a super competitive rate. Local bars and popular restaurants can be found just a 2-minute walk away.

OTHER:

Can I leave my luggage at the hotel after I check-out?

Of course. We can store your luggage for as long as you need, but there will be a small fee. 
How can i contact the hotel directly?
Easy – send us a quick email here reservations@snoozehotel.co.uk or dial 01536 601 750 – we’re here to answer any question about your stay.
Does the hotel accept pets?
No pets allowed at Snooze Hotel, no matter how cute.

BOOK YOUR STAY